Frequently Asked Questions

Most single-bar installs land between $150 and $250 including the bar, and multi-bar bathrooms are quoted as a package. Tile, fiberglass, and walls with no usable framing take longer and cost more. You get the total in writing before we drill anything — the number we quote is the number you pay.

Most customers are scheduled within the same week. Hospital and rehab discharges get priority, so tell us the discharge date when you call and we will work around it.

Yes. Tile is routine for us. We drill with diamond or carbide bits at low speed, seal every penetration with silicone, and anchor into the framing behind the tile. The risk is cracking, which is a technique problem, not a tile problem.

That is common, and it is the reason so many DIY installs fail. We either open a small section of wall to add solid blocking and patch it, span the studs with a backing plate, or use a code-rated toggle system tested to 250+ lb. Which one depends on the wall — we tell you before we start.

We install to a 250 lb static load minimum, which is the ADA standard. In practice a stud-mounted bar with proper fasteners holds considerably more. We load test each bar in front of you at the end of the visit.

Call us and we come back at no charge. Our workmanship warranty on installation has no expiration date. Bars we did not install can be re-anchored for a service fee.

We install in apartments and rentals regularly. Get written landlord permission first, or ask us about tub clamp rails and tension poles that need no wall penetration. We can also remove and patch on move-out.

Most customers are scheduled within the same week. Hospital and rehab discharges get priority, so tell us the discharge date when you call and we will work around it.

Yes. Tile is routine for us. We drill with diamond or carbide bits at low speed, seal every penetration with silicone, and anchor into the framing behind the tile. The risk is cracking, which is a technique problem, not a tile problem.

No. We carry standard lengths and finishes on the truck. If you want a specific finish or a decorative bar, buy it and we will install it — as long as it is a real load-rated bar and not a suction-cup product.

A single bar takes 45 to 60 minutes. A typical bathroom with two or three bars takes about 90 minutes. Whole-home projects with handrails and entry work can run half a day.

We use drop cloths, shoe covers, and a vacuum at the drill. The bathroom is left cleaner than we found it. Drilling tile makes dust; catching it is part of the job.

An occupational therapist or Certified Aging-in-Place Specialist walks the home with you, watches your real transfers — bed, toilet, shower, chair, car — and reviews lighting, flooring, thresholds, and your path to the bathroom at night. You get a written report with photos and a prioritized list.

No. The report routinely recommends things we do not sell, including free changes like moving a rug or adding a nightlight. If the honest answer is that you need one bar and nothing else, that is what the report says.

Yes, with your permission. We regularly coordinate with case managers, discharge planners, and home health therapists, and we can send them a copy of the report and photos of the finished install.

Standard Medicare Part B does not cover grab bars, because they are classified as home modifications rather than durable medical equipment. Some Medicare Advantage plans include a home-modification or in-home-support benefit, and Medicaid waiver programs, VA programs, and long-term care policies sometimes do. We provide itemized documentation you can submit, but we cannot promise any payer's decision.

No. We take payment at completion by card, check, or transfer, and hand you the paperwork to submit for reimbursement if your plan has that benefit.